TERMS & CONDITIONS

Welcome to Neirubi!

These are the terms and conditions for:

The following terms and conditions apply to the use of our website, and the purchase of products available on the website. By using the website and purchasing products available on the website, you agree to be bound by these terms and conditions, and any policies or legal notices published by Neirubi on the website. Please refer to our policies.

In these terms and conditions, the words “website” refers to the Neirubi website, “we”, “us”, “our”, and “Neirubi” refers to Neirubi and “user”, “customer”, “you”, and “your” refers to you, the user and customer of Neirubi.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY INFORMATION OR PRODUCTS FROM THE WEBSITE.

1. ACCEPTANCE AND APPLICATION OF THESE TERMS

By using the website and purchase the products, you represent and warrant that you have the full right, power and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms.

You represent and warrant that your use of the website does not violate any applicable law or regulation. Neirubi may, in its sole discretion, refuse to offer the website and products to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.

These terms apply to the respective order you place by accepting them. We reserve the right to change these terms in the future at our sole discretion. You must accept the possible future version of the Terms for any possible future order you place. However, future amendments will not, of course, affect orders placed or contracts already concluded.

2. NOTIFICATIONS AND NEWSLETTER

By providing Neirubi with your email address, you agree that we may use your email address to send you notifications about the status of your order, important communications about our products, news and special content. If you do not wish to receive these emails, you can opt out of receiving them by sending us your request through our contact page or by using the ‘unsubscribe’ option in the emails. This option may prevent you from receiving emails about updates to your order, news or special offers on our products.

3. ACCOUNT

To register on the website as a user, you must fill in the registration form available on the website and create a password. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Neirubi of any unauthorised use of your password or account or any other breach of security, and (b) ensure that you log out of your account at the end of each session. You may never use another user’s account without Neirubi’s prior authorisation. Neirubi will not be liable for any loss or damage arising from your breach of this agreement.

Users can cancel their accounts at any time and for any reason through the account settings or by sending us their request through our contact page. Such cancellation will only result in the deletion of the account and the deletion of all personal data provided to Neirubi.

Neirubi reserves the right to terminate your account or your access immediately, with or without notice, and without liability to you, if Neirubi believes that you have violated any provision of these terms and conditions.

4. ORDERS

When placing your first order, you have the option to register as a guest or create an account on the website. On our website you will find all the necessary steps to complete your purchase easily. All orders submitted represent an offer to us and will be valid for a minimum of 14 days, during which time we may accept or reject them in accordance with our policies.

To place an order, you must be at least 18 years of age. We only process purchases made by customers who meet this age requirement.

By placing an order, you agree to purchase the products at the price indicated on our website at the time of purchase. It is important that you review the full description of the product and its variants, such as colours, before confirming your order, to ensure that it meets your expectations and needs.

Once you place an order, Neirubi will automatically send you a confirmation email. This email is intended to provide you with a record of your purchase and the details of your order, including confirmation of payment.

If we are unable to process your order, we will notify you in writing. This may occur for a variety of reasons, such as unavailability of the product, failure to complete the pre-order hold required for order authorisation, unforeseen limits on our resources, errors in the price or product description, difficulties in meeting the delivery deadline, or if the order is identified as fraudulent or in contravention of our terms and conditions. In such a situation, you will be notified by email and no charge will be made for the product(s) in question.

We reserve the right to limit the number of units that each user can purchase. In addition, Neirubi reserves the right to restrict the sale of our products in certain regions or jurisdictions.

Neirubi reserves the right to cancel any order if it deems it reasonable, as well as to modify or discontinue the availability of products at any time, at its sole discretion. If an order is cancelled by Neirubi, payments made will be refunded in full. This does not affect your legal rights.

Each new order is considered and processed individually, and is treated separately from any previous or subsequent orders.

5. ACCURACY OF INFORMATION

When ordering, the customer is responsible for providing accurate information that is sufficiently detailed and up to date. Providing misleading, false or incomplete information and communication also can have negative consequences: for example, financial loss, damage to products/the product of an Innovator may increase his time spending… etc. Customers will be responsible for any losses, damages and additional costs as a result of providing incorrect or outdated data, not up-to date in due course.

6. PRODUCT INFORMATION AND PRICES

Product information and prices will be available on each product page of the website. Product prices include value added tax. Product prices are valid for the period during which they appear on the website.

Neirubi reserves the right to determine the price of the products and these may be subject to change at any time with or without notice.

We will always try to keep the prices on the website accurate. However, from time to time pricing errors may occur, including but not limited to human, mechanical or similar errors. If a pricing error is discovered, the customer will be informed of the error. User will have the option to reconfirm the order at the correct price. The user also has the option to cancel the order.

Products may differ slightly from the images shown on our website, as these are used for illustrative purposes only. While we strive to represent colours accurately, we cannot guarantee that the display on your device will exactly match the actual colours of the products. Variations, if any, will be minimal and reasonable, and will be justified on objective grounds that do not significantly affect the quality or functionality of the product.

Neirubi attempts to be as accurate as possible. However, Neirubi does not warrant that product descriptions, product prices or other content of this website is accurate, complete, reliable, current, or error-free.

All product offers displayed on the website are for information purposes only and Neirubi is not obliged to enter into a purchase agreement in relation to these products (if the products are not available).

7. PAYMENTS

Customers can pay for the products using the following payment methods:

  • Credit/debit card (Visa, Mastercard, Discover, Amex, Diners, etc.)

The customer must pay the price of the product stipulated in the order before the product is shipped. Payment will be charged to the payment method selected by the customer at the time of placing the order.

Once the transaction has been processed, we will send an electronic receipt of the transaction to the customer’s email address. If you find any inconsistency in your billing, please contact us through our contact page or you can make the claim through the customer service of the corresponding payment processor.

If your card is declined, you will receive an error message. No payment will be charged to your card and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorisation. This usually takes 2 to 5 business days. Your card may be declined for various reasons such as insufficient funds, AVS (Address Verification System) mismatch or you have entered an incorrect security code.

If your payment is declined, you must provide an alternative payment method or provide another card where payment can be charged and processed.

Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. Neirubi reserves the right to contract any payment processor available.

In order to protect your information and ensure that your credit card, debit card or charge account is not used without your authorisation, we perform a verification of the personal information you provide during the checkout process. This validation includes checking your name, address and other relevant information against external databases of authorised third parties. As part of this procedure, your personal data may be shared with a registered Credit Reference Agency. These agencies may keep a record of the information provided; however, this process is solely for the purpose of confirming your identity. We want to assure you that this verification does not involve an assessment of your credit history and does not affect your credit rating in any way.

8. PROMOTIONS AND SWEEPSTAKES

Once in a while, Neirubi may present the user or customer with bonuses that may include entering into a few days’ sweepstakes or other promotions. All prizes and other advantages received within the framework of a sweepstakes or promotion may not be transferred, assigned, sold, bought over, swapped or bartered.

If we provide any prize or other benefit, it is of our voluntary nature and it is provided on the “as is” basis without any warranties by us, including the warranty of merchantability, fitness for a particular purpose and non-infringement.

Neirubi have rights to amend, cancel or restrict the availability from time to time of sweepstakes and promotions and to make changes to error or omissions on materials concerning to sweepstakes and promotions.

Any person who attempts to tamper any promotion of Neirubi shall be disqualified from participating in any of the promotions. Note that any act directed at the intentional improper functioning of a promotion or sweepstakes is prohibited by criminal and civil laws, and Neirubi has the right to recover compensations from offenders according to the law.

This is due to the fact that in participating in a promotion or sweepstakes, you have agreed to abide by the decisions made by the organisers regarding this matter and nowhere else, and these decisions are final. That is, the promotions and sweepstakes are to be conducted in compliance with every federal, state and local legal regulation and rule. Promotions are subject to the local laws, if promotions are forbidden, limited or if they are subject to taxation the promotion will not be valid.

These conditions refer to legal release stating that by entering any promotion or sweepstakes you will not be able to claim Neirubi for any loss or damage in relation to your engagement in any activities relating to the promotion or sweepstakes or receipt or misuse of any prize you may win.

9. RIGHT OF WITHDRAWAL

Description of the Right of Withdrawal: The right of withdrawal gives consumers 14 days from receipt of a product bought online, during which time they can choose to return it and receive a refund without providing any reason. You also have this right for most of the goods, however not for certain events in the exclusion section.

How to Exercise the Right of Withdrawal: In order to exercise this right, the consumer must tell us of his decision to withdraw from the contract in an unequivocal way. You may do so by emailing or using the withdrawal form attached at the bottom of this policy. The notice needs to be given within that 14 day period mentioned earlier.

Consequences of Withdrawal: Exercising the right of withdrawal We shall repay all payments notably including the standard cost of delivery within a maximum of 14 days starting from the day on which we are informed of your withdrawal from the contract. The means of payment that we will accept to transact with you are the same that you used to pay us initially unless otherwise agreed. The refund can be conditioned by the shipping of goods back by the client, or by providing a proof of a shipment back at the earliest.

Exclusion of the Right of Withdrawal: The right of withdrawal does not apply in certain cases, including, but not limited to: goods that have been personalised for the consumer or made to his specifications; perishable goods; goods which by their nature cannot be returned for reasons of health protection or hygiene and which have been opened after delivery; sealed goods which have been opened after delivery only for the purpose of reviewing their contents in order to inspect them; digital material not supplied in a material form where the contract has been completed once the consumer has started using them and the consumer’s right.

Model Form for Withdrawal: If you wish to terminate the contract, please fill in this form and send it to us by mail or e-mail (insert email).

To Neirubi:

I/we () hereby withdraw/withdraw from the contract entered into by me/us () for the purchase of the following goods ()

• Ordered on ()/received on ()
• Name of the consumer(s)
• Address of the consumer(s)
• Signature of the consumer(s) (only if communicated on paper)
• Date

(*) Delete as appropriate.

Return of goods: The consumer must comply with the following requirements when returning the goods when exercising his right of withdrawal:

  • Further, the direct costs in the context of returning the goods shall be incurred by the consumer.
  • The consumer shall be held responsible for any loss in the value of the goods which has occurred due to other handling than that which is reasonably necessary to examine the nature, characteristics and functions of those goods.
  • The consumer has to return the goods to us without delay and in any case no later than 14 days from the day on which he informed us about his decision to withdraw from the contract.

10. LIMITATION OF LIABILITY

Neirubi acts as an e-commerce provider offering carefully selected luxury handbags for purchase through our website. However, the use of our services and products is at the sole responsibility of the customer. Neirubi does not guarantee that the products available on the website are suitable for the customer’s specific needs or that they meet particular expectations not specified in the product descriptions.

While we strive to provide accurate descriptions and visual representations of products, we assume no responsibility for minor discrepancies in colours, textures, dimensions or other details due to display on different devices or reasonable variations in manufacturing processes. All product images and descriptions are provided for illustrative purposes only and do not constitute a contractual warranty.

Neirubi shall not be liable for any loss or damage, direct or indirect, arising from the use of the website, delays in deliveries, technical problems, inability to access the website, or interruption of services due to external factors such as system failures, maintenance, cyber-attacks, or communication network problems. Likewise, we do not assume responsibility for pricing or description errors that may occur unintentionally; in the event of such errors, we reserve the right to cancel orders and refund the corresponding amount.

The customer agrees that any damage that may arise from the use of the purchased products, including but not limited to allergic reactions, improper wear and tear, or inappropriate use of the products, is the sole responsibility of the customer. Neirubi shall not be liable for economic loss, emotional damage or any other consequence derived from the purchase or use of the products, to the maximum extent permitted by law.

In no event shall Neirubi, its employees, agents or affiliates be liable for any special, incidental, indirect or consequential damages, including, without limitation, lost profits, business interruption or loss of data, resulting from the use or inability to use the products or services purchased through our website. Neirubi’s total liability, in any case, shall be limited to the amount paid by the customer for the product purchased.

Neirubi reserves the right to modify or discontinue temporarily or permanently the website and the services offered without prior notice and without incurring additional liability. By using this website, the customer accepts this limitation of liability in its entirety and understands that express or implied warranties are strictly limited to what is described in these terms.

11. COPYRIGHT

All materials on the website, including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by Neirubi or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on the website are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without Neirubi prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorised attempt to modify any material, to defeat or circumvent any security features, or to utilise Neirubi or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.

12. COPYRIGHT COMPLAINTS

Neirubi will respond to all queries, complaints and claims relating to alleged infringement or violation of provisions contained in Singapore and international copyright and intellectual property laws and regulations. Neirubi respects the intellectual property of others and expects users to do the same. If you believe, in good faith, that any material provided on the website infringes your copyright or other intellectual property rights, please submit your request through our contact page with the following information:

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  • A statement specifically identifying the location of the infringing material, with enough detail that Neirubi may find it on the website.
  • Your name, address, telephone number and e-mail address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorised by the owner of the rights, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorised to act on the copyright owner’s behalf.
  • An electronic or physical signature of the owner of the copyright or the person authorised to act on behalf of the owner of the copyright interest.

13. PROHIBITED ACTIVITIES

The following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these terms.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any part of our website for any purpose without our express written permission.
  • “Frame”, “mirror” or otherwise incorporate any part of the website into any other website or service without our prior written permission.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by Neirubi.
  • Evade, disable or otherwise interfere with security-related features of the website or features which prevent or restrict the use or copying of any content.

14. DISCLAIMER OF WARRANTIES

Because of the nature of the Internet Neirubi provides and maintains the website on an “as is”, “as available” basis and makes no promise that use of the website will be uninterrupted or entirely error free. We will not be liable to you if we are unable to provide the website or keep it online for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse Neirubi for any loss or damage caused as a result.

Neirubi shall not be liable for any amount for any failure to perform any obligation hereunder if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or force majeure.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, Neirubi excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Neirubi and Neirubi shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the website.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product purchased through the website.
  • Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user’s computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from Neirubi.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.

15. THIRD PARTIES

Through your use of the website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where Neirubi provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that Neirubi are in no way responsible or liable for any such third-party sites.

16. INDEMNIFICATION

You agree to defend and indemnify Neirubi and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your purchase of the products.

17. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by Neirubi for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorised human act, including any errors or mistakes.

18. CHANGES AND TERMINATION

We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these terms at any time by notifying you in writing (including by email) or without any warning.

19. PERSONAL DATA

Any personal information you submit in connection with the purchase of products will be used in accordance with our privacy policy. Please refer to our privacy policy.

20. INTEGRATION CLAUSE

This agreement together with the privacy policy and any other legal notices published by Neirubi, shall constitute the entire agreement between you and Neirubi concerning and governs your use of the website.

21. DISPUTE RESOLUTION

Any dispute, claim or controversy arising in connection with the interpretation, application or enforcement of these terms and conditions, as well as any transaction conducted on the Neirubi website, will be initially resolved through amicable dispute resolution mechanisms. The parties involved agree to participate in good faith in a mediation process, using a neutral mediator selected by mutual agreement, with the objective of reaching a mutually satisfactory solution. The mediation will be conducted confidentially and at a location agreed upon by the parties within the jurisdiction of Singapore.

If the parties are unable to resolve the dispute through mediation within 30 days of the commencement of the process, the dispute will be submitted to binding arbitration as the final method of resolution. The arbitration shall be administered by a recognised arbitration center in Singapore in accordance with the applicable commercial arbitration rules. A sole arbitrator, appointed by mutual agreement of the parties or, failing that, by the relevant arbitral institution, shall conduct the proceedings. The language of the arbitration shall be English, and any arbitral decision or award shall be final and binding on both parties.

Neither party may bring legal action related to the dispute in court, except to enforce the arbitrator’s award or as expressly permitted by applicable Singapore law. By using the Neirubi website and making purchases, the customer agrees to submit to this dispute resolution procedure as the sole means of resolving any dispute, waiving any right to litigate in other courts or jurisdictions.

22. APPLICABLE LAW

These terms and conditions shall be governed by and construed exclusively in accordance with the laws of Singapore, including the Fair Trading Act of Singapore.

23. FINAL PROVISIONS

Your use of our website and purchase of our products is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorisation to use our services does not extend to jurisdictions where these provisions are not respected or applied.

Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those relating to law enforcement and the use of our website. Information provided or collected in connection with your use of the website and purchase of our products will be subject to these requirements.

In the event that any provision of these terms and conditions shall be declared invalid, illegal or unenforceable by any court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.

We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.

24. CONTACT INFORMATION

If you have questions or concerns about these terms or the products, please contact us through our contact page or via the contact information below:

Neirubi.

(Insert contact information, email, phone, etc.)